RingReady Privacy Policy

1. Scope and eligibility

RingReady is operated by Dravara, LLC, a Florida limited liability company. This policy applies to ringready.org, RingReady account services, support channels, and related U.S. services that link to this policy.

RingReady is offered only to people who reside in the 50 United States or the District of Columbia and for U.S.-based shows, organizations, lodging, RV, and travel services. The service is for adults age 18 or older.

This policy does not control the independent practices of kennel clubs, registries, superintendents, show secretaries, hotels, campgrounds, payment processors, or other third parties. Their own privacy notices apply when they receive information.

2. Information we collect

The information collected depends on what you choose to do. We collect information you provide, information generated through your use of RingReady, information received from organizations you authorize, and limited technical information needed to operate and secure the service.

The dog show companion. RingReady's dog show companion answers assistants without an account, and we do not keep what an assistant asked it. Our logs note which of its tools was used and whether it worked, and nothing about who asked. If you ask it to email you about RingReady, or to tell your show's chair about RingReady in your name, we send that one email through our email provider. We keep only a scrambled form of the recipient's address (a keyed hash that cannot be turned back into the address) with the code in the email's opt-out link, so the link keeps working, and, for 90 days, the date of each email and the show it was about, so that nobody is written to more than once a month. If the recipient uses the link, RingReady never writes to that address again. We do not keep your name or the recipient's address itself.

Booking through the companion. If you book through the companion, RingReady keeps a record of the booking: the guest's name, where and when, what was paid and refunded, the payment's reference, the hotel's or club's own reference, and the cancellation terms agreed. It keeps your email address only as a scrambled form (a keyed hash), which is how a lookup or a cancellation proves it is yours. For a room, your name, email address and phone number go to our hotel provider (LiteAPI) and the hotel for the reservation, and your card goes to Stripe for Nuitee. For an RV space, your name goes to the club, and your card goes to Stripe for the club. RingReady holds your email address and phone number only until your confirmation email is sent, then deletes them, with one exception: for an RV space it keeps your email address until the show is over, so that it can tell you if the club cancels the show, and deletes it the day after. A quote you do not pay for is deleted a day after it runs out. A booking record is kept as long as the law requires sales records to be kept.

RingReady does not ask you to place Social Security numbers, account passwords, full payment card numbers, card security codes, or bank routing details in support tickets or profile fields. Secure payment fields, when available, are provided by the payment processor.

3. How we use information

We use personal information to:

• Provide, personalize, maintain, and secure RingReady accounts and role-specific workspaces.
• Reuse owner, dog, organization, and travel details at your direction so you do not repeatedly enter them.
• Prepare entries, coordinate assignments, and communicate with clubs or official entry services you select.
• Display and service hotel, RV, campground, and travel options you request.
• Process authorized transactions, disclose RingReady fees or partner compensation, issue receipts, and handle cancellations or disputes.
• Respond to support, accessibility, legal, and privacy requests.
• Detect abuse, protect accounts, debug problems, and maintain service reliability.
• Comply with law, enforce our terms, and establish or defend legal claims.
• Send service messages and, when you request them, RingReady availability or marketing updates, including the weekly email about new shows from clubs you follow. Marketing messages include an unsubscribe link that needs no sign-in, and we honor it right away.

We do not use personal information to make decisions that produce legal or similarly significant effects through automated profiling.

4. How we disclose information

We may disclose information only as needed for the following purposes:

• Service providers. The companies listed below, which process information for RingReady to run the service.
• Show organizations and entry services. Clubs, registries, superintendents, show secretaries, judges, volunteers, or official entry systems when needed for a workflow you request or an organization you represent.
• Travel providers. Hotels, RV parks, campgrounds, reservation systems, and travel service providers when you request availability, booking, changes, or cancellation.
• Professional advisers and authorities. Lawyers, accountants, insurers, regulators, law enforcement, or courts when reasonably necessary to comply with law or protect rights and safety.
• Business transactions. A potential or completed merger, financing, acquisition, restructuring, or sale, subject to appropriate confidentiality and legal protections.

Service providers we use

RingReady's fonts are served by RingReady itself, so loading a page does not send your address to a font service.

RingReady does not sell personal information for money and does not share personal information for cross-context behavioral advertising. RingReady does not display targeted advertising. If those practices ever change, we will update this policy and provide legally required opt-out controls before the change takes effect.

5. Your privacy choices and U.S. state rights

RingReady offers U.S. residents a common set of privacy request options, including access, correction, deletion, and portable export, subject to identity verification and lawful exceptions. You may ask us to:

• Confirm whether we process your personal information and provide access to it.
• Correct inaccurate personal information.
• Delete personal information.
• Provide a portable copy of eligible information.
• Opt out of a sale, targeted advertising, or qualifying profiling if RingReady ever engages in those activities.
• Limit or withdraw consent for sensitive-data processing where applicable.
• Appeal a decision on a privacy request.

Submit a request to privacy@ringready.org, or from Me in the app. We confirm we have it within 10 business days and answer within 45 days, and tell you if we need longer and why. Tell us the email associated with your account and the request you are making. Do not send a password, full payment card number, or government identification unless we specifically request a secure verification method.

To delete your account, follow the steps on Delete your RingReady account. That page also lists what is deleted, what is kept, and for how long.

We may verify your request using information already associated with your account. An authorized agent may submit a request where state law permits, but we may require proof of authority and direct identity confirmation. We will respond within the period required by applicable law and explain any permitted extension or denial. You will not receive discriminatory treatment for exercising a privacy right.

Appeals. If we decline a request, in whole or in part, reply to our answer and write "appeal". Someone who did not make the first decision reviews it, and we answer within 45 days. If you disagree with the result, you can contact your state's attorney general.

Because RingReady does not sell personal information or use it for targeted advertising, there is currently no sale or targeted-advertising opt-out needed. We treat a legally recognized browser opt-out preference signal, such as Global Privacy Control, as a request for any practice to which the signal applies. Browsers' older "Do Not Track" setting has no agreed meaning, so RingReady does not respond to it; RingReady does not track you across other companies' websites in any case.

California notice

The table above describes the categories of personal information RingReady may collect, the examples within each category, and the purposes for collection. The disclosure section identifies the categories of recipients. RingReady does not sell or share personal information as those terms are defined by the California Consumer Privacy Act. We do not knowingly sell or share the personal information of anyone under 16.

6. Retention

We keep information only as long as reasonably necessary for the purpose collected, including to provide requested services, maintain account and transaction history, meet tax or accounting duties, resolve disputes, enforce agreements, protect security, and comply with law.

Retention depends on the record. Waitlist details are kept until you withdraw or they are no longer useful for the requested launch communication. Account and profile data is kept while the account is active and for the time needed to complete deletion and required backups. Transaction and official-entry records may be retained longer when needed for accounting, provider servicing, charge disputes, or legal obligations. Support and security records are retained based on the nature of the request or incident.

Payment records carry one item with a set life: the internet address and browser a payment was made from. We keep those for 180 days after the show the payment was for, which covers the period a card issuer may raise a question about a charge, and then we clear them from the record. If a question about a payment is open when that period ends, we keep them until it is settled. The payment record itself remains, because it is the club's record of the entry and part of our accounts.

When information is no longer needed, we delete it, deidentify it, or isolate it until secure deletion is practical.

7. Security

We use administrative, technical, and organizational measures designed to protect personal information. These measures include access controls, role-based authorization, encrypted transport, data minimization, anti-abuse controls, and use of tokenized payment services rather than storing full card details.

No service can guarantee absolute security. Protect your password, use a unique credential, and notify security@ringready.org if you believe an account or RingReady data is at risk.

8. Children

RingReady is not directed to children and is available only to adults age 18 or older. We do not knowingly collect personal information from a child under 13.

Young people show dogs too. A parent or guardian enters a junior handler from the parent's own account, and the junior's details go on the club's own entry form. Please do not put a child's details in notes. Results that a club publishes may name a junior handler, as dog show results always have.

If you believe a child under 13 has an account or has given us personal information, email privacy@ringready.org. We close such an account promptly, delete its personal information within 10 business days, and tell the parent who contacted us when it is done.

9. Changes to this policy

We may update this policy as RingReady changes or laws require. The effective date at the top shows the latest revision. If a change materially affects how we use information already collected, we will provide notice appropriate to the change before it takes effect.

10. Contact us